Multichannel Order Manager
-Freestyle Solutions
Product Overview
Freestyle Solutions’ Multichannel Order Manager (M.O.M. 12)
Offering a comprehensive suite, it manages customer data, orders, and inventory while ensuring PCI compliance seamlessly. Elevate your online sales capabilities through its adaptable open API, seamlessly integrating with diverse third-party eCommerce platforms.
Solution Sheets:
Video Overview
What is Multichannel Order Manager (M.O.M v12) by Freestyle solutions?
Freestyle Solutions’ Multichannel Order Manager (M.O.M.®) stands as an industry-leading, PCI-compliant software solution, adept in managing customers, orders, and inventory for burgeoning businesses.
Multichannel eCommerce Management
- Diversified Sales Channels
- Streamlined Fulfillment
- Open API Integration
- Simplified Operations
- Technical Integration Flexibility
- Enhanced Sales Potential
Inventory Management
- Monitoring Stock from Arrival to Dispatch
- Receipt Handling
- Receiving Guidelines
- Inventory Corrections & Transfer
- Lot Tracking, Priority in Storage
- Continuously Updated Inventory Details
- Instantaneous Stock Details
Order Management
- Handling Gift Cards and Certificates
- Customizable Processing Procedures
- Support for Back Orders
- Reviewing and Marking Orders
- Managing Contacts Information
- Prioritizing Order Processing
- Distributed Order Administration
- Implementing Promotional Activities
- Management of Recurring Clubs and Subscriptions
- Modifying and Updating Orders
- Ordering via Call Centers
- Special Instructions for Handling and Processing
- Managing Returns
- Bulk Selection, Packaging, and Invoice Generation
Shipping and Drop Shipping
- Print Shipping Labels for Carrier Boxes (Peelable Invoice/Thermal Printer)
- Create Return Labels for Calls
- Quickly Create Shipping Provider Tracking Numbers
- Integration with Endicia, Harvey, and UPS Surepost
- Customizable Shipping Costs by User
- Automatically Send Shipping Confirmation Emails with Tracking Details
Purchasing and Receiving
Avoid ‘back orders’ and improve inventory control with Multichannel Order Manager. Manage multiple suppliers, quantities, and discounts efficiently. Simplify purchase orders and reconcile inventory effortlessly upon receipt!
- Ordering Supplies
- Management of Suppliers
- Purchase Order
- Control of Pricing Levels
- Specific Processing Directions
- Automated Order Refill
Customer Management
- Formulate & Adjust Customer Details
- Instantly Monitor All Clientele and Access Data
- Consolidate Client Records
- Diverse Shipping & Billing Addresses
- Historical Records of Orders
- Varied Credit Card Details
- Initiate Campaigns for Specific Customer Groups
- Notes on Customer Interactions
Business Intelligence
Harness M.O.M.’s knowledge tools for informed decisions! Access detailed reports and strategic trend analysis for comprehensive insights into products, marketing, and operations. Generate holistic reports on sales, products, marketing, and employee productivity.
- Processing & Status of Orders
- Record of Sales & Origin
- Product Stock (Amount, Profit, etc.)
- Financial Reporting & Taxation
- Executive Dashboard for Mobile Web
Optional Modules
Customize your business with optional add-on software modules for eCommerce, call center, and warehouse needs. Pay for the features you require, creating a tailored setup. Enhance your Multichannel Order Manager (M.O.M v12) installation where you and your customers need it most!
